Learning Path

Non-Linear: Random Order

About the Course

Course Description
Total quality management (TQM) is a philosophy, methodology and system of tools aimed to create and maintain mechanism of organization's continuous improvement. It involves all departments and employees into improvement of processes and products.

Course Objectives 
1. Explain the concepts of Total Quality Management and Total Quality Education.
2. Diagnose problems in the quality improvement process.
3. Apply various quality improvement techniques.
4. Describe and apply the development and nature of quality control charts.
5. Explain each total quality implementation phase then list the steps that are associated with each.


Course Study Materials
Module 1: Introduction
  • 1.1 Introduction
  • Introduction 10 Questions
Module 2: TQM Principles
  • 2.1 TQM Principles
  • TQM Principles 10 Questions
Module 3: TQM Tools & Techniques
  • 3.1 TQM Tools & Techniques
  • TQM Tools & Techniques 10 Questions
Module 4: TQM Tools & Techniques II
  • 4.1 TQM Tools & Techniques II
  • TQM Tools & Techniques II 10 Questions
Module 5: Quality Systems
  • 5.1 Quality Systems
  • Quality Systems 10 Questions
Final Assessment
  • Final Assessment 20 Questions

The certificate issued for the Course will have the student's Name, Photograph, Course Title, Certificate number, Date of course completion and the name(s) and logo(s) of the Certifying Bodies. Only the e-certificate will be made available. No Hard copies. The certificates issued by uLektz Learning Solutions Pvt. Ltd. can be e-verifiable at www.ulektzskills.com/verify.

  • Students are required to take online assessments with eProctoring.
  • Students will be assessed both at the end of each module and at the end of the Course.
  • Students scoring a minimum of 50% in the assessments are considered for Certifications
  • 40 hours Learning Content
  • 100% online Courses
  • English Language
  • Certifications


Registration opens on 04-02-2019


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Course Enrollment


Course starts on 21-01-2023


You have completed 6 hours of learning for 20-06-2024. You can continue learning starting 21-06-2024.


This course can only be taken in sequential order.


You have completed the course. You will be notified by email once the certificate is generated.


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Result Summary

Introduction to Total Quality Management